Here's what some of our clients have to say:
"I would highly recommend West Coast Management to any HOA because of their expertise in all matters concerning Deed Restricted Communities. Their accounting procedures and monthly recap are exceptional "-Joe S. (President)
"Over the past five years I have had the pleasure of working with the staff of West Coast. I have been the President of two separate HOA's, both of whom employed West Coast . The attention to detail, professionalism and knowledge of all aspects of property management is unparalleled in my opinion" - Michelle S. (President)
"West Coast Management has been our property management company for over five years. The office staff is extremely competent and always willing to work diligently for our community. I would highly recommend West Coast to any association looking to make a change in the property management company" - Jose V. (President)
Excellent Response and Service!
The air conditioning stopped working in the house I rent. As soon as the office opened I called and Heather had a technician to the house within the hour. she was very kind and professional and quickly coordinated everything. That's great service, thank you Heather for being awesome!
Tina Rhodes is the estoppel Queen!
I cannot put into words how much I appreciate Tina Rhodes. Her turn times are INSANELY fast, she is kind and professional. Any email I send asking questions she responds with answers almost instantly. I hope more Associations sign up for her services.
My mom Melba has been singing your prasies for two years - ever since your company took over the management of her association and now I know why! What a kind and considerate staff. Our needs were addressed immediately and then we recieved a return call the same day with a visit from the manager Charlie the following day. Thank you Westcoast!
high quality service
Tina went above and beyond to get us an Estoppel for a closing we needed rushed. We really appreciate working with companies that understand a sense of urgency. Thank you!!
Great Association Management Company
Thank you to Denise and her staff for helping us through some very troubling times at our association. You have helped turned a very bad situation into a huge positive so thank you!
TINA Rhodes - Super Helpful!
Always a pleasure to deal with Tina and the staff at Westcoast!
I have worked with West Coast Mgmt and our HOA for two years. There have been a few bumps in the road but nothing of significance. There has been nothing more than is to be expected from transitioning from self managed to professional mgmt. We came from an air conditioning mechanic acting as a Treasurer and the result was a set of books that no one could tell heads or tails about. Denise and company had to start with the last bank statement and progress forward or spend thousands of dollars to clean up the mess. They made order where order was impossible with community managed BOD. They are worth every nickle!!!!
High quality of service for our residents
As President of the HOA if feel the team is doing a great job! We must continue to be timely in our response to homeowners to provide "best in service" experience.
Quality service, with a personal touch to address property management issues in a timely and efficient manner.
I have been using Westcoast to manage my Pinellas County rental properties for many years. They do an excellent job at a very fair price and I would recommend them anyone looking for a property management company that takes a personal interest in taking care of the day to day needs of their clients. I have always been able to talk to Denise for matters out of the realm of normal activities, always experiencing the same caring, personal touch exhibited by others in the organization.
Great Residential Manager
I recently sold my condo after 3 years of ownership. I live out of State and felt Westcoast Management did a great job overseeing the property.
Tina Rhodes is the best! She does a great job!
Tina Rhodes is a pleasure to work with.
Unfortunately, I cannot comment on the majority of the office staff, but that is because of the amazing service provided by Tina Rhodes. I have worked with her for many years and have never been re-routed because she "could not help." If there has ever been a situation she does not have an answer to, she gets it for me. I am happy to see she was recently promoted to supervisor. This was very smart on Westcoast's behalf. I have no doubt she will guide, by example, those employees below her on how to do an outstanding job. Thank you, Tina!
Super great customer service!!
The team (Katie and Tina) went out of their way to be helpful by providing information that would save the homeowner money. Their patience and help sets them apart. Top notch!!
Tina Was Amazing!
I came to Westcoast Management needing a last-minute estoppel. I spoke with Tina and explained how other companies had given me bad info and put me in a bad spot. Tina took the time to listen to my needs and provided me with a solution that saved the day for my client and I. I would highly recommend them to anyone, especially Tina!
Professional and friendly service
Strong values, and customer service oriented company
Representative Tina Rhodes
My wife and I recently bought a home in Fairway Lakes here in Carrollwood Villages. Having experienced 3 condo Associations over many years, as well as serving twice as a board member, I was pleasantly surprised and pleased by the quick and helpful responses from Westcoast Management representative Tina Rhodes. Unfortunately, that is not always the case with every management company. Tina is always available to answer questions and provide quick answers, which we've had many since moving in and getting settled. Tina represents her company and us residents like a professional. Thank you, Tina.
5531 Turtle Crossing
I recently had the pleasure of dealing with Tina Rhodes and Karen Marrero. I cannot believe the efficiency with which they handled two closing problems I encountered. They were unbelievably quick to resolve my situations in a fast, professional, cooperative, and courteous manner. The mere fact that they responded to me was such a change from other Associations and for them to respond so quickly and professionally is totally unbelievable. Westcoast Management is fortunate to have such excellent representation. Martha Thomas Coldwell Banker R.E. 14502 N. Dale Mabry Highway Tampa, Fl
Best HOA Management in the business! Professional and Quick service A+++
This company is just really Great! They have excellent communication and follow up! We were up against a very tight time sensitive deadline. Tina Rhodes is wonderful and was able to assist us in completing everything ahead of schedule! I was extremely impressed and could not be happier! Thank you for your fantastic customer service!
Tina Rhodes is a Super Star
Reached out to Tina Rhodes for assistance with gathering HOA documents for a purchase customer in Tampa Florida. Tina was extremely quick to respond and provided me with very detailed information for ordering process. I circled back to Tina in regarding the download of governing documents from the county website - my search was unsuccessful - Tina instantly sent me the link to the exact documents on the county website I needed. Give this lady a raise - she knows how to treat customers! Best Always, Barbara Razo Mortgage Office Assistant PNC Mortgage - Irvine CA Branch Barbara.firstname.lastname@example.org (949) 988-5688
Everyone was very helpful. Tina was exceptionally nice and helpful!
very professional Company
Great company for all Home owner Associations needs, Rental Property Management and all Real Estate.
Westcoast has managed my property for approximately four years, and I've never had a second thought about switching to another company. They did a great job of showing my property, finding a tenant, negotiating the price and collecting the rent. I live in the D.C. area, and the communication with the company has always been timely - even when a hurricane hit. If you're in the market for a property management company, I highly recommend giving Westcoast the opportunity.
I loved my agent and the moving process was fabulous.
Excellent Service and Communication
We were in a rush to get some closing documents to our clients for an abrupt closing that had been pushed up a few days. With the help and patience of Tina, Ashley and Kim, we were able to get the reports out on time. Thank you!
Gail was very thorough and answered all of my questions.
Jeff was very professional and outstanding very personable. Would highly recommend this company.
Angela "The Awesome Sauce" Hobson
Outstanding, Professional, Personable, Detailed & Thorough! Wonderful Customer Svc experience during a HIGHLY stressful search for a place to call HOME! :-)
Pam is awesome! Great experience.
Pam was very awesome.
Pam got us into the apartment asap. Which is what we needed. Definitely would come back!
Great management company!
Long process better communication
Great company To work for 😊😊
This company Rocks!!
Friendly and very responsive!
Westcoast is an awesome company and they truly care about their communities and devote time to helping them become better! They are really making changes to lead the way with their technology so they can offer their owners the best!
High Quality Service, Professional, and Good Work Enviornment
I've worked here on and off for a few years now doing temp accountant work/ web design work. Great employees and relaxing work environment.
I have worked with them for years in various aspects, and they really are dedicated to survice.
Literally the best!!
Kim Small has been such a blessing in my life. When I first moved to Florida, I didn't know the area at all, she took her time and showed me all the great places that Tampa has to offer. I've been renting the condo that she showed me for 3 years, and now I am a few months out from buying my first house here in Florida! Kim will be helping me make a purchase from showing to closing. Keep Kim around because she knows her stuff, she is worth her weight in gold!! Thanks Kim for being such an outstanding help, keep up the great work!
We are satisfied with the service provided by Ms. Small at Westcoast Management. She has demonstrated that she is knowledgeable about the property management and rental industry and has managed our tenancy agreement with aplomb and professionalism.
Very professional management
I appreciate the highly professional property management of WestCoast . Pam and her staff resolve very quickly any kind of problems . In the past, I have worked with others PM but I have never received this quality of management . I am grateful for them to keep care my properties ; I recommend to work with them .
OUSTANDING MNAGEMENT SERVICE
After working with other PM companies in the past, I think Westcoast Management and Realty Inc. is a highly professional property management company that makes a real difference. Pam and her co-worker Heather are amazingly professional. They answer requests, calls, emails, and take care of owners' and tenants' needs in a very proactive and professional way. I am really happy with their service. I will continue working with them and will likely recommend them to any other home owner's should ask us a PM contact. Thanks for taking care of our properties and making us certain that everything is under control! Sabina Liberatore
Very responsive and professional
Angela from Westcoast Management and Realty was very helpful throughout the whole renting experience. She always answered very quickly, even on weekends, and was patient when helping us get everything ready for move in. I would highly recommend working with them.
I finally made the decision to hire a company to handle the management of my rental property and I am so glad that I chose Westcoast Management. Angela has been very professional and kept me in the loop every step of the way. The turnaround time to secure a tenant far exceeded my expectations. I also received all pertinent documents posted to the portal immediately. My experience has been exceptional and I highly recommend their services.
I (Tenant) had a smooth rental property through Kim Smalls with Westcoast Realty. Responded timely answering any questions I had about the property. Everything was hassle-free and very convienent, would recommend to others. Very professional.
Very friendly and professional
Denise,Pam and Heather are wonderful to work with. Hey communicate with me on all aspects of renting. They follow through on all issue and help resolve. I am a first time owner for my property and they have coached me through the learning curve of being a landlord.
Highly professional, top notch customer service!
Another year, another great experience. The company is very good at keeping us up to date with all relevant documents (ie. statements, HOA documents, leases, etc). We had very fast turn around time for finding new tenants, and Kim Small was especially good at eliciting our opinions and advising us on new tenants and leases. All our inquiring were responded promptly and any questions we had were resolved professionally.
Friendly and always on the ball!
I have now been a tenant in a property that Westcoast manages for 3 years. The entire All staff is extremely friendly and understanding. Anytime I have ever had a maintenance issue arise I get an immediate response and it is handled quickly and professionally. They are extremely respectful of my time and give ample notice before visits and work around my busy schedule! They are great (:
Thorough and Reliable service
Pleasantly surprised on the follow up detail and attention given to both my issues and the tenants. Communicates on all aspects of the property and confirms steps moving forward. We are very pleased with the performance and outcome of this service.
I believe jenna has given me the best experience she possible. She has been very patient and educational thru this whole process. She is a very positive person and she has gone out of her way helping me find any information i needed i securing the home. I dearly appreciate this company working with me and my application process as well as being beyond generous and patient. My family has has a very rough couple months and Jenna has been very friendly and pleasant....and above all she loves god and that is what made me believe i was in the correct home and with the propee company. She is very professional and she is very punctional. Her service has been greatly appreciated. Your kindness and positivity has helped me cope with this whole process. I am glad to have shared this emotional experience with her.
Friendly and professional company
Angela is awesome. She answered all my questions quickly and often on holidays and weekends! This company has held up everything they said they were going to do. Very impressed!
Professional, Caring, and Effective
Having used other Association Management Companies, I can tell you that I had no idea that this type of service was even possible in today's world. You will not find another company who truly CARES about your Association and it's members than this one! Truly understanding, responsive, honest, reliable, and knowledgeable on what an Association Management Company should, and just as important, should not, do.
very responsible management company
This company is committed to service. Phones answered by a person not a machine. Very responsive to questions. Very knowledgeable.
Very responsive to our needs as a community. Always provided input and information that allowed us to manage our property in a professional manner while saving money with vendors. The onsite manager always followed up on questions or issues and attended each meeting to inform the BOD of current status. Financials were prompt and accurate
I found they dealt very fairly with me and went WAY out of the way to ensure the service was professional and satisfactory. They are genuinely interested and meeting your needs and making sure it is a good experience. I have no reservations recommending them.
West Coast placed a tenant within 7 days for us. I really appreciate Denise and their entire office staff. Very courteous and professional. We had multiple applications on our property and they worked with us to select the best tenant for our unit. Well done West Coast
Great customer service, professional team, quality HOA management
Our home owners association had two previous management companies. during my time in The Hamlet community. Westcoast (WC) Management and Reality's professional and quality service leaves their competition in the dust. In three years the WC team has played a key role in replacing our development's perimeter fence and signage, reincorporating the homeowner's association, updating our charter and by laws, providing expert financial planning guidance, arranging HOA training to our Board of Directors, managing our operations and maintenance contracts, and insuring compliance with our deed restrictions. Our community has never looked better and our financial situation under WC's management will keep us looking good and protect our property values. I definitely look forward to continuing to work with WC in the future because they've made our job as board members so much easier. Thanks WC Team..
Thorough - efficiant - caring
WCM has been our associations management company for eight years or more. I have worked with them directly since 2010. Their knowledge of association rules and assistance with understanding Florida law has bee a great asset. Budgeting for expenses and finding contractors to do work, well, WCM is well established to be able to be full service. Do they put in the extra effort, YES they do. I do recommend WCM for association management. Dennis Radtke - president of Cedar Creek HOA.
Absoutely the Best Associaton Management Company in Tampa
1.West Coast and Magdalene Reserve have had a 9 Year Business Relationship. 2.West Coast always provides superb association advice. 3.Their employees are always professional and plesant. 4.Superior Associaton Management Software with expertise in how to use the software to manage the associations business. 5.West Coast employees are subject matter experts on the Florida Statutes concering Home Owners Associatoins Rules and Regulations.
Professional, Excellent Service and Followup
We selected this company to manage our Homeowner's Association. They transitioned well, have met our exceeded expectations and are professional, reliable and responsive. Their staff are excellent and responsive.
Top Notch Company
I have been a very satisfied client of West Coast Management for several years now and my experience has been nothing short of wonderful! West Coast not only manages my Town home community HOA, but they manage my investment properties as well! The staff is knowledgeable and friendly. They have a vast network of service professionals that can take care of any issue, big or small. Denise Helbig, the owner, is always very professional and always a pleasure to deal with. I am very satisfied and will continue to use West Coast Management for all of my property management needs!
We have used West Coast since they started in business and have nothing but great service, professionalism and friendless from their staff. For Management or Sales their service is outstanding.
Excellent Management Company
Denise and her staff have been managing property for me for over 11 years. They’ve been great. I’m out of state, but I never have to worry about what’s happening. They’re pro-active in checking the property condition and send me photos and emails, they’re very reliable and prompt in taking care of repairs, and have good contacts with companies and contractors for fixing routine or unusual repair and maintenance situations. They fill vacancies quickly and charge a very reasonable property management commission. Denise, the owner, and staff are very friendly and responsive. I’m very happy that they’re managing my property and highly recommend them.
What an excellent company and what great experience I have had over the past several years. I have owned rental units for over 15 years and have never been satisfied until I found Denise and her team. Thank you West Coast!
Reliable and personable
This organization is definitely at the top of their game. Their customers needs seem to.supersede their own which in this day and age seems un heard of. The staff is great, they seem to have someone readily available to help you with any situation that may come up. When I started with them I had a tenant and they worked diligently to address any need that needed handling. My tenant recently moved out and they continue to work diligently and within my budget to make sure all matters are addressed so that we can get it rerented as soon as possible. They keep me posted of everything thats going on. I find them to.be fair in the fee that they charge and honest. I am truly pleased. The staff is friendly and professional.
Excellent Quality of Service!
Excellent communication, and immediate follow up to all inquires, detailed documentation and most of all reliability getting the job done. Staff was very professional and leadership is phenomenal. I had a great experience filling my vacancy with great candidate with excellent qualifications in extraordinary turn around time. A strong recommendation for anyone looking to hire an excellent team with all the tools for owners to work with. Thanks again Westcoast Management!
Best Management Company
We have been working together for over a year and I can not stop singing praises about how efficient your team is! Jeff, Dolly, Pam and Kim are incredible! I am a renter myself and have had to work with a different property management company and after going through such a bad experience, I am glad my renters deal with an experienced team of individuals that get things accomplished!
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- National Association of Residential Property Managers
- Better Business Bureau